To celebrate its fifth anniversary, SafeCare BC’s is hosting an Anniversary Speaker Series, featuring education sessions of varying topics in different parts of the province.
Knowledge, and new ideas and approaches can help foster healthy and safe workplaces, and have a positive impact not only for care workers, but also for the quality and continuity of care for residents and clients. In addition, ideas and concepts that have workplace benefits can also have a benefit in one’s personal life. We invite you to join us and be inspired.
November 6th – Person Centred Care in Long Term Care – Bringing a Philosophy of Care to Life
Presenter: Jennifer Nilsson
November 6th | 10 a.m. – 11 a.m.
Eden Gardens (Nanaimo)
Incorporating person-centred care into the lives of both residents and employees working in the long-term care environment has unique challenges. Jennifer Nilsson will de-mystify person-centred care and help you explore ways in which this is currently being practiced and delve into some strategies that may further support this approach.
Three recommendations, identified through Jennifer’s research conducted with staff and leaders in long-term care, will be introduced to support person-centred care.
- Promote a flexible environment that fosters and creates opportunity for person-centred care approaches.
- Equip leaders to facilitate person-centred care interactions in their workplace.
- Articulate person-centred behaviours and competencies in policy documentation.
This interactive session is designed for both front-line workers and health care leaders.
Jennifer Nilsson is inspired by the older adult population. She has been fortunate to work with them for the past 15 years, as a recreation therapist and as a manager in long-term care. Currently, her work involves employee education and quality improvement for eight care homes in BC. She has a Master’s in Health Care Leadership, from Royal Roads University.
November 20th – Civility Matters
Presenters: Dr. Heather Cooke, Rhonda Croft
November 20th | 10 a.m. – 12 p.m.
Village at Mill Creek (Kelowna)
How Civil is Your Workplace? What about YOUR own physical and mental well-being and that of your co-workers? How do your workplace relationships affect your own, your co-workers’, and residents’ physical and mental well-being? Strained workplace relationships can significantly impact your ability to work as a team, potentially putting yourself, your co-workers and residents at risk of injury. When you show up for work, you need to know that your co-workers ‘have your back’, so that you can provide quality care, both safely and effectively.
This informative session will provide lively discussion between participants and our presenters, as you discuss the differences between civility, incivility and bullying and discuss what Heather’s research has revealed about the impact of incivility in the workplace. Rhonda will illustrate how creating connections, trust and shared meaning can facilitate effective communication, and collaborative and cooperative environments.
Dr. Heather Cooke has more than 20 years’ experience working in dementia care, in both a front-line and research capacity. She is passionate about improving staff members’ quality of work life and residents’ quality of life, which she views as interconnected. She has a PhD in Interdisciplinary Studies and is a Michael Smith Foundation for Health Research Trainee and Alzheimer Society of Canada Postdoctoral Fellow at the UBC School of Nursing. Her current research focuses on the workplace relationships of care staff, including workplace incivility and bullying, which is supported by an Innovation at Work grant from WorkSafeBC.
Rhonda Croft has been an RN and activist in the BC Nurses’ Union (BCNU) for more than 25 years. A life-long learner, she completed her master’s degree in 2011, which focused on exploring horizontal violence and bullying within the nursing profession. The topic of civility in the healthcare workplace resonates with nurses throughout BC. Rhonda provides workshops and presentations around the province for BCNU members to discuss civility, respect and the need for self-awareness and self-care.
