BC Care Providers Association (BCCPA) is proud to celebrate the exceptional passion and commitment of those who provide the best quality of care for B.C. seniors at the 11th Annual BC Care Awards.
Last year, BCCPA introduced the Workplace of the Year Award category, which recognizes an active member who exemplifies staff engagement, recognition, and a significant change in workplace culture.
Read about four of the nominees below.
Trillium Bevan Village – Abbotsford
Bevan Village stands out for its unwavering commitment to fostering a supportive and inclusive workplace culture. Regular initiatives such as monthly appreciation events, food truck visits, and festive celebrations like Christmas parties continuously create a sense of community and boost morale among staff. These efforts are especially strengthened by innovative recognition programs that make employees feel valued and motivated, cultivating a culture of appreciation that enhances job satisfaction and retention. By prioritizing mental well-being, team cohesion, and transparent communication, Bevan Village has built a dynamic environment where employees thrive, resulting in improved care quality and better outcomes for residents.
A proactive approach to continuous improvement further sets Bevan Long Term Care apart. Mechanisms like regular staff huddles, an open-door policy for managers, and a strong emphasis on employee feedback ensure that the workplace evolves in line with staff needs. Investments in professional development equip employees with the skills necessary for long-term career growth, fostering loyalty and enhancing team collaboration. These efforts create a shared sense of purpose, linking employee engagement directly to improved patient satisfaction and outcomes. Together, these initiatives exemplify Bevan Village’s dedication to fostering an exemplary workplace culture that supports its employees while delivering exceptional care to its residents.
Just Like Family Home Care
At Just Like Family Home Care, a transformative workplace culture rooted in compassion, transparency, and community, has significantly enhanced both caregiver satisfaction and client outcomes. With a focus on personalized care and open communication, the organization has created an environment where caregivers feel valued and empowered. Monthly recognition programs, which celebrate outstanding contributions, and thoughtful gestures like celebrating every caregiver and client’s birthday, foster a sense of belonging and appreciation. These efforts have led to a 15% increase in caregiver retention and a remarkable client satisfaction score of 4.9 out of 5, reflecting the positive impact of a supportive and engaged team.
The exceptional approach at Just Like Family Home Care extends beyond traditional caregiving practices, prioritizing trust and collaboration with clients and families. Real-time access to care notes and billing ensures transparency, while 24/7 availability provides reassurance that support is always within reach. Annual events like the Christmas gathering strengthen bonds across the team, building camaraderie and reinforcing a shared sense of purpose. These initiatives demonstrate a unique commitment to cultivating a workplace culture that feels like family.
AgeCare Monashee Mews
AgeCare Monashee Mews has undergone a remarkable transformation in workplace culture, driven by a deep commitment to improvement and a renewed focus on leadership support. This change began with a leadership overhaul and the development of a clear strategy to ensure staff felt supported, trusted, and valued. By fostering a reliable leadership presence, the team has cultivated a culture of openness, collaboration, and positivity. Staff now express enthusiasm about coming to work, confident in the consistent support and honesty of management. Families have also noticed the difference, sharing their appreciation for the welcoming atmosphere and the exceptional quality of care provided.
The impact of these efforts is evident through tangible improvements in engagement and satisfaction. Increased participation in team-building functions, along with greater involvement in activities and celebrations by both staff and residents, reflects a thriving community spirit. Compliments from families about the uplifting environment and exceptional care further highlight the success of this initiative. By prioritizing consistency and fostering genuine connections among staff, residents, and families, AgeCare Monashee Mews has become a home that residents are eager to move into and families trust wholeheartedly, making it a model for excellence in seniors care.
Amenida Seniors’ Community
Amenida Seniors Community has undergone a profound cultural transformation, transitioning from a high-turnover workplace to a thriving, engaged community. This success is rooted in empowering employees to take an active role in shaping the organization’s culture. Through structured feedback mechanisms and open dialogue, employees felt heard and valued, fostering a sense of ownership and mutual accountability. Leadership reinforced this collaborative environment by adopting adaptive strategies, consistently monitoring outcomes, and making real-time adjustments to meet employee needs. This dynamic, inclusive approach has created a workplace where staff feel supported, motivated, and deeply connected to their roles.
The impact of these initiatives is reflected in strengthened engagement and collaboration. Increased participation in events, defined teamwork roles, and open feedback channels have cultivated a culture of proactive problem-solving and continuous learning. Leadership’s visible commitment, particularly during challenging times like the COVID-19 pandemic, further solidified trust and resilience. Personalized recognition and team-building events strengthened relationships and promoted a family-like atmosphere. Together, these efforts have resulted in a supportive, values-driven environment where employees and residents alike thrive, setting Amenida Seniors Community apart as a leader in workplace culture innovation.
Thank you to our award sponsor for their generous support:
