2024 Emergency Preparedness Resource Database

*Last updated 07/05/2024 at 10:35 am.

With wildfire season approaching, it is crucial to be well-prepared to ensure the safety of older adults. This 2024 Emergency Preparedness Resource Database is designed to provide essential resources to long-term care and assisted living operators in B.C.

Key Contact Information

  • HEMBC Lower Mainland On-Call                       1-855-675-2436 
  • HEMBC Interior On-Call                                    1-855-851-4193 
  • HEMBC North On-Call                                       1-855-554-3622 
  • HEMBC Vancouver Island On-Call                 1-250-370-8575 
Fraser Health 

 Business Hours: 

  • Community Access Team Line: 604-519-8500 
  • Curtis Snider, Regional Director   
    Phone: 604-396-8369   
    Email: Curtis.Snider@fraserhealth.ca   

After Hours: 

  • Community Access Team Line: 604-519-8500 (leave message) 
  • Curtis Snider, Regional Director   
    Phone: 604-396-8369   
    Email: Curtis.Snider@fraserhealth.ca   
Interior Health 

Business Hours: 


  • Aaron Miller, Executive Director, Seniors Specialized Care Transformation 
    Phone: 250-718-0789 
    Email: aaron.miller@interiorhealth.ca          

After Hours: 

  • Clinical Operations LTC Admin on call: 1-855-852-5612 
Northern Health 

Business Hours: 

Coastal Health 


  • General Licensing: 604-675-3800
Island Health 

Business Hours: 

After Hours: 

  • HEMBC Vancouver Island On-Call at 1-250-370-8575 

Coming soon.

Emergency Preparedness Toolkit for LTC / AL Operators

The LTC/AL Provincial HEM Subcommittee was established to create an emergency preparedness forum that fosters collaboration and continuous improvement among inter-Health Authority and affiliate/private entities.

Its primary goal is to coordinate shared evacuation planning and readiness for Long Term Care and Assisted Living residences across the province.

Here, you can find a comprehensive list of resources developed by HEM-BC and the provincial sub-committee to support these efforts.

The  Inter- and Intra- Health Authority Relocation (IIHAR) toolkit provides tools and resources to facilitate patient relocation during emergencies, covering all stages from preparation to repatriation. It takes a patient-centred, culturally safe, and risk-based approach, with special consideration for the most vulnerable.

To prepare for potential emergencies, care sites are requested to pre-emptively complete the Sending Site List. This list includes all residents/clients who may need to be evacuated, along with their pertinent mobility and clinical information.


Deployable Alternate Care Sites (DACS) are portable care units that can be set up on short notice in the event of an emergency. Packaged within a shipping container, DACS contain necessary medical supplies, patient beds and various other logistical and clinical support equipment.

British Columbia has four DACS for the entire province. Long-term care homes and assisted living residences are encouraged to consider alternative options for procuring equipment before requesting DACS support.

Review a full list of supplies included in the DACS, including beds, mattresses, lifts, slings and more, here

To request the DACS, please contact the HEM-BC On-Call number for your region, and they will initiate the request process.

Regional Contacts 

  • Lower Mainland: 1-855-675-2436
  • Interior: 1-855-851-4193
  • North: 1-855-554-3622
  • Vancouver Island: 1-250-370-8575

Questions should be submitted to the HEM-BC Provincial Operations at HEMBCProvincialOperations@phsa.ca

Family Helpline

Coming soon.

Situational Awareness Apps

Consider downloading one or more of these local situational awareness apps to stay informed.

Temporary Emergency Registration Process

BCCNM is accepting applications for temporary emergency registration to support emergency health-care response related to environmental emergencies – such as wildfires or flooding – this summer.

Temporary emergency registrants can practice nursing in British Columbia for up to 180 days, with possibility of extension if required.


Practising registrants with BCCNM do not need temporary emergency registration. If you would like to assist with emergency response, please sign up for the Emergency Health Provider Registry
Eligible nursing professionals include:
  • Practising licensed practical nurses (LPNs), nurse practitioners (NPs), registered nurses (RNs), and registered psychiatric nurses (RPNs) in another Canadian jurisdiction.
  • Non-practising registrants with BCCNM. 
  • Former registrants with BCCNM. 
  • LPNs, NPs, RNs, and RPNs in the Canadian or United States Armed Forces.

To apply, visit the application page for your profession:

Further information coming soon.

The Emergency Health Provider Registry is an online registry to support the proactive and voluntary deployment of health sector workers to communities across B.C. during emergency events including wildfires, floods, and pandemics. 

Health sector workers and students are invited to learn more about the registry by reading the FAQs 

To sign up for the registry, please use the following link:  Health Provider Registry for BC’s Emergency Response (gov.bc.ca) 

Completing this form does not obligate you to respond to emergency events, and participation in any deployment is always voluntary. Signing up for the registry does not guarantee that you will be contacted for deployment. 

Employees are encouraged to discuss registration with their supervisor in advance, as deployments may require sign-off from their supervisor.  

If you encounter problems completing this form or if you have any questions about our collection or use of personal information, please email your inquiries to  EHPRQuestions@gov.bc.ca. 

Worker Health and Safety Resources

Extreme weather can arise quickly and pose several significant and sometimes overlapping health and safety issues. These resources from our partners at SafeCare BC can help care providers keep their staff safer in extreme weather conditions. 

Wildfires and Moral Distress – Safety Huddle


Emergency Preparedness

Environmental Hazards



Heat Stress

Flood Safety 

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