Gevity Inc. (“Gevity”) has been selected to conduct research and industry outreach for BC Care Providers Association in the development of a quality assurance program for privately run home support providers.
Announced in January, the home support quality assurance initiative seeks to establish a QA model which is embraced by B.C.’s home support sector, that is accessible to providers of all sizes, and founded upon best practices.
“Home support providers were telling BCCPA that there is an opportunity to raise awareness around best practices and quality standards in home support,” says Rebecca Morris, Manager, Public Affairs for Home Care and Assisted Living.
“In developing a QA program for home support providers, we can help companies who want to grow their reputations for delivering reliable, excellent service, and at the same time we can help seniors and their families make informed choices about private home support.”
The Gevity team will begin a province-wide consultation with home health providers in April.
Valerie Lukac is an Associate Managing Partner at Gevity. Her work is focused on evolving our health care delivery towards higher performing systems, improving safety and patient outcomes. Valerie brings with her over 18 years of results-driven experience in health care management, organizational development, provincial program/project and change management as well as in quality initiatives and health technology implementation.
Beth Nuniam is a management consultant at Gevity. She brings experience working in seniors’ care sector from the Retirement Homes Regulatory Authority (RHRA) in Toronto and with the Musqueam band in Vancouver. During her time at RHRA, she worked with the team to streamline internal (intake, call centre, licensing, and case management) and external (inspection) processes. Beth also worked with the Musqueam health department, nurse practitioners, care aides, and Musqueam elders to assess care gaps and provide recommendations for seniors’ care services. Most recently, Beth was the secretariat for the Quality Assurance Working Group at the BC Medical Quality.
Over the coming months BCCPA will provide many opportunities for feedback as it relates to the development of a quality assurance model. We encourage our readers to share this information so that we may hear from as many B.C.-based home health organizations as possible.
Have questions or want to learn more? Please connect with Rebecca Morris at rebecca@bccare.ca.
