BC Care Providers Association (BCCPA) is pleased to announce Lisa Bysterveld (Licensed Practical Nurse, Team Lead at Elim Village) as the recipient of the 2024 BC Care Provider of the Year Award | Assisted Living.
For nearly 20 years, Lisa has been an Assisted Living Team Leader at Elim Village, dedicating her time to listening, supporting, and providing guidance. A passionate advocate for residents, staff, and families, she continuously enhances the care of older adults. With over 120 residents in Assisted Living, Lisa takes the time to personally know each one and many of their family members. She is committed to delivering personalized, person-centered care that honours every resident as an individual.
“My favourite part of my role is the interaction with residents, I love the one on one and also getting to know the families,” says Lisa. “Taking a moment when you can to spend that extra minute with a resident can mean so much more than you even realize. That one minute may have been the best minute of their day without you even knowing it.”
As a team lead, Lisa oversees and supports the staff that work in Community Life each day, ensuring that she knows what is going on around the building and community as best as possible. Over the years, she has become a supportive mentor and role model to her colleagues, shaping a positive team culture.
“Her resilience and adaptability help her handle the changing demands of healthcare, while her compassion provides comfort to residents,” says Stephanie Chand, Care Manager.
“Her work truly embodies the heart of nursing – commitment, genuine care, and a lasting impact on others. She will go above and beyond for residents, families and her colleagues to ensure this is a great place to live and to work.”
While she takes on the leadership roles with ease and confidence, Lisa remains deeply committed to the front lines, personally touching the lives of residents and providing hands-on support to her colleagues.
Join us in celebrating Lisa and other award winners at the 11th Annual BC Care Awards on March 4th at the Fairmont Empress in Victoria, B.C.! Register here.
Thank you to our award sponsor for their generous support: