Some say that seniors care is a “risky business.” Indeed, mitigating risk has become central to the delivery of care. But what happens when things go wrong?
On a too frequent basis there are media reports from anywhere in the world alleging mistreatment of seniors or that elderly or frail individuals are receiving sub-standard care. These news stories often feed into a public perception that seniors are being treated poorly by the very institutions established to help them at a time they are most vulnerable.
Furthermore, when the public thinks things are not going well, it can affect staff morale and make it difficult to attract people to work in a sector that is growing at a record-breaking pace.
Most seniors when surveyed are quite satisfied with the care they receive. As well, care providers themselves are generally very proud with the work they do to improve quality of life for seniors.
So how should seniors care providers respond to difficult situations?
At this Care to Chat, panelists will address issues regarding the current state of continuing care in B.C. and Canada, and how it is portrayed. The expert panel, consisting largely of senior leadership in seniors care and media, will discuss ways to manage the sector’s reputation and ensure that the good work being done is also recognized.
Date: November 23, 2018
Time: 11.30 a.m. – 2 p.m. (Care to Chat will follow the BCCPA AGM)
Where: Terminal City Club, Vancouver
Ticket prices: $85 BCCPA Members | $135 Non-Members – 3 course lunch is included.
Click here to register.
MAINTENANCE OF CERTIFICATION
Attendance at this program entitles certified Canadian College of Health Leaders members (CHE / Fellow) to 1.75 Category I credits toward their maintenance of certification requirement.
This series is made possible with the support of:
Gold
Silver
For questions, please contact Cathy Szmaus, Director of Events & Administration, at cathy@bccare.ca or call 604-736-4233 x 226.
