#CaretoChat wrap up: Panel shares powerful tips on retaining employees

Seen above: Terry Lake (moderator) with panelists Kathy Nduwayo, John Bethel & Christine Sorensen

On October 20th, BC Care Providers Association (BCCPA) kicked off Care to Chat season 10 with Should I Stay or Should I Go? Tips for Employers to Retain Valued Team Members, discussing healthcare recruitment and retention. Moderated by BCCPA CEO Terry Lake, our panel included industry-leading experts like John Bethel (EY National Healthcare Leader), Christine Sorensen (Past President of BC Nurses’ Union), and Kathy Nduwayo (VP Operations at Park Place Seniors Living).

In light of the global healthcare workforce shortage, our panel discussed the high levels of stress and heavy workloads that healthcare workers continue to face. They discussed how COVID-19 pandemic has not only exposed the vulnerability of our healthcare system, but also exacerbated the many challenges that the healthcare workforce continues to face.

Various interventions to improve work environments and address health system drivers of burnout were explored. For example, on-boarding and continued support through mentoring would play a key role for setting up workers for success as they embark their journey in the healthcare system. In addition, employers should consider actively encourage the career path advancement for their employees. This would help place value in their potential and provide opportunities for growth within their role and within the organization. Frontline workers should also actively be included and engaged in key decision-making conversations and therefore make more meaningful changes on an organizational level.

Empowering long-term care and tackling internalized ageism through placing more value in seniors care, as well as investing in current staff, were highlighted throughout the panel.


Stay tuned for more details for our next Care to Chat session, happening in January 2023.

Thank you to our 2022-23 Care to Chat sponsors who make these conversations possible!

Title Sponsor

Gold Sponsor

Silver Sponsors



Check out photos from the event on our Flickr page


Stay up-to-date:
Follow by Email
Sign up for
our e-newsletter
  • Advertising & Sponsorships

    Over 200,000 page views annually and 20,000+ employees working in the continuing care sector. Contact us for advertising today.