BC Care Providers Association is honoured to present the 2025 Workplace of the Year Award to Rosemary Heights Seniors Village, Retirement Concepts!
At Rosemary Heights Seniors Village, trust, collaboration, and genuine care shape every interaction. Through inviting staff into open conversations, shifting away from a top-down approach, Rosemary Heights has created a workplace that gives staff a real voice in decisions that affect their work and their residents. This shift in culture, where employees felt empowered to bring their best ideas forward, not only strengthened morale but also deepened the connection between staff and residents, enriching the daily experience for everyone in the community.
The commitment to staff’s holistic well-being has further defined this cultural renewal. Mindfulness initiatives, leadership development, and meaningful recognition programs like “Moments that Matter” have helped employees feel supported both personally and professionally. These kinds of efforts reduced burnout by 25%, encouraged ongoing learning, boosted morale by 40%, reduced workplace injuries by 20%, and fostered an environment where appreciation is expressed openly and often. As a result, the workplace has become a place where people feel energized, respected, and proud of the care they provide.
The positive impact of this cultural shift is reflected in stronger team cohesion (+15%), lower turnover (-15%), and a noticeable rise in resident satisfaction (+10). Rosemary Heights Seniors Village shows how a compassionate, inclusive approach to leadership can transform not just a workplace, but an entire community. By nurturing a culture where staff thrive, the organization ensures that residents receive the thoughtful, attentive care they deserve.
Thank you to our award sponsor for their generous support:
