Vice President, Operations – Retirement Concepts

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Downtown Vancouver/ Langley, B.C.

A recognized leader in its field, Retirement Concepts provides housing options for seniors ranging from Independent Living to Assisted Living and Residential Care. Starting with just 55 residents in 1988, the company now has over 3,700 residents in 23 facilities across British Columbia, Alberta, and Quebec being served by over 3,400 staff. Retirement Concepts is committed to providing a continuum of care that allows seniors to age in place and to minimize the strain and stress that comes from relocating during a time of need. Even though the company has grown to be the largest private operator of seniors’ living facilities in BC, Retirement Concepts still maintains its family touch in everything it does, and takes pride in providing the very best facilities and services to its residents.

In order to ensure that Retirement Concepts continues to provide superb levels of care across its facilities the company is hiring a new Vice President, Operations. Reporting directly to the President & CEO, the Vice President, Operations is responsible for all aspects of the operations including delivery of care, regulatory reporting, quality standards, service excellence, people leadership and financial performance. As a member of the executive leadership team, the Vice President, Operations will deliver on corporate performance targets that align with Retirement Concepts’ values and mission to deliver care at the highest levels of excellence.

As the ideal candidate, you bring progressively senior operational leadership experience ideally gained in a complex, unionized, multi-site environment. Your experience could be from the healthcare sector as a clinical care or residential services leader or from the private sector as a senior operations leader overseeing complex operations with a strong focus on client/customer service. Alternatively, your experience could be in hospitality or a related service sector role with strong operational leadership.  A proactive, tenacious and diplomatic leader, you have a passion for providing high quality service, and have demonstrated the ability to hold a team accountable to ensure that service and business objectives are met.

This is a rewarding executive leadership opportunity in a well-capitalized and entrepreneurial market leader. The role can be based out of the Retirement Concepts office in Downtown Vancouver or Langley.

For more information, please contact Lydia Tay or Lisa Kershaw in our Vancouver office at 604-685-0261. To be considered for this opportunity, please send your resume and related information to vancouver@boyden.com , indicating “Retirement Concepts / Vice President, Operations” in the subject line.